Privacy Policy | Govinda Resorts

Privacy Policy

At Govinda Resort, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. By accessing our website or booking with us, you agree to the terms outlined below.

1. Information We Collect

When you interact with Govinda Resort, we may collect the following information:

  • Personal Information: Your name, email address, phone number, billing details, and any other information provided during reservations, inquiries, or special requests.
  • Booking Details: Dates of stay, preferences, and additional services requested.
  • Non-Personal Information: Browser type, IP address, device type, and pages viewed on our website to help us improve user experience.
  • Cookies: Data files stored on your device to personalise your experience and track preferences.

2. How We Use Your Information

The information we collect is used to:

  • Process reservations and confirm bookings.
  • Provide personalised services and tailor your stay to meet your preferences.
  • Respond to inquiries and provide support for your questions.
  • Send booking confirmations, special offers, or promotional updates with your consent.
  • Analyse website performance and improve our services.

3. Information Sharing and Disclosure

Your information is never sold or shared unnecessarily. We may share data:

  • With Service Providers: For processing payments, managing bookings, and sending emails.
  • For Legal Compliance: To comply with legal obligations or protect the rights and safety of Govinda Resort.

4. How We Protect Your Information

Govinda Resort uses secure technologies and procedures to safeguard your information. However, while we strive to protect your personal data, no method of online transmission is completely secure. We recommend taking precautions to safeguard your details.

5. Your Privacy Choices

You have the right to:

  • Request access to or deletion of the personal information we hold about you.
  • Opt out of receiving marketing communications at any time.
  • Update your information by contacting us.

For any privacy-related requests, please email us at info@govindaresorts.com.

6. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enhance website navigation and user experience.
  • Remember your preferences during future visits.
  • Analyze website traffic and trends.

You can manage or disable cookies through your browser settings, but this may impact some website functionality.

7. Third-Party Links

Our website may include links to third-party websites for your convenience (e.g., travel partners or activity providers). We are not responsible for their privacy practices, and we encourage you to review their policies before sharing information.

8. Policy Updates

This Privacy Policy may be updated to reflect changes in our practices or for legal compliance. Please review this page periodically for updates. The “Effective Date” will indicate the latest revision.

9. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Govinda Resort
Email: info@govindaresorts.com
Phone: 7767976995
Address: Mumbai-Pune (NH4) Highway, Waksai

Lonavala 410405

Thank you for choosing Govinda Resort. Your privacy and trust mean the world to us.

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